Shipping policy
Thank you for shopping with us!
At Poppy Patio Co., each order is thoughtfully packed and shipped from California. Below you’ll find our processing times, shipping methods, and rates for domestic and international orders.
Processing Time
All orders are processed within 1–3 business days before shipping.
United States Shipping
We offer calculated shipping at checkout based on weight, size, and destination.
Domestic orders ship via USPS Ground Advantage or USPS Priority Mail, depending on the fastest available option for your order.
Estimated delivery times:
- USPS Ground Advantage: 3–5 business days
- USPS Priority Mail: 2–4 business days
Final shipping rates are shown at checkout.
Canada Shipping
- Flat Rate: $19.95 USD
- Estimated delivery: 5–8 business days
Delivery times may vary slightly due to customs processing.
United Kingdom Shipping
- Flat Rate: $29.95 USD
- Estimated delivery: 6–10 business days
Delivery times may vary depending on customs clearance.
Australia & Oceania Shipping
- Flat Rate: $34.95 USD
- Estimated delivery: 8–16 business days
Delivery times may vary depending on customs processing and local carriers.
Duties and Import Taxes
International orders may be subject to import duties, taxes, or customs fees upon arrival in the destination country.
These charges are determined by local customs authorities and are the responsibility of the customer. We are not responsible for delays or additional fees caused by customs processing.
Additional Information
We are a small, curated home and garden brand. Each order is packed with care and intention, and we appreciate your patience as your items make their way to you.
Delivery estimates are not guaranteed and may vary due to location or carrier delays. If your package is lost or delayed, please check the tracking info and contact the carrier first. If you still need help, reach out to us at hello@poppypatioco.com. We're happy to assist!